Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: October 12, 2025

Information We Collect

Personal information (name, email, phone number) when you make bookings

Travel preferences and itinerary details

Payment information (processed securely through third-party providers)

Communication records (emails, WhatsApp messages, phone calls)

Website usage data and analytics

Device information and IP address for security purposes

How We Use Your Information

Process and confirm your travel bookings and reservations

Provide customer support and respond to your inquiries

Send booking confirmations, updates, and travel-related information

Improve our services and website functionality

Comply with legal requirements and regulations

Prevent fraud and ensure security of our services

Information Sharing

We share your information with hotels, transport providers, and other service partners to fulfill your bookings

We may share information with government authorities when required by law (especially for permits in Northeast India)

We do not sell, rent, or trade your personal information to third parties for marketing purposes

Your information may be shared with our trusted service providers who assist in our operations

We may disclose information if required to protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information

All payment transactions are encrypted and processed through secure third-party providers

We regularly review and update our security practices

Access to your personal information is limited to authorized personnel only

We use secure servers and encrypted connections for data transmission

Data Retention

We retain your personal information for as long as necessary to provide our services

Booking information is typically retained for 7 years for accounting and legal purposes

Marketing communications data is retained until you opt out

We regularly review and delete unnecessary personal information

You may request deletion of your personal information at any time

Your Rights

Right to access your personal information we hold

Right to correct or update your personal information

Right to request deletion of your personal information

Right to opt out of marketing communications

Right to data portability (receive your data in a structured format)

Right to withdraw consent for data processing

Cookies and Tracking

We use cookies to improve your browsing experience and analyze website traffic

You can control cookie settings through your browser preferences

Disabling cookies may affect some website functionality

Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

9474835302

Email us for privacy-related inquiries

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.